SUPPORTING THE EXECUTION AND FULL OPERATIONOF YOUR SAP APPLICATIONS
In order to help our customers deal with the proper management of their applications and their continuous improvement, we offer an extensive portfolio of support and maintenance services which aim to maximize the value of IT resources.
Our support offerings allow the continuous management of business processes, and the protection for the system performance. They allow the safe leveraging existing solutions and provide flexibility for organizations to responds to the new market demands, facilitating collaboration throughout the lifecycle of the applications.
Agile is a certified SAP partner and provides support for SAP Enterprise Support. Additionally, offers customized services – Agile Support. Contact us and discover the model that best fits your company.
The support offerings are designed to help you solve problems and continuously improve key business processes while leveraging existing solutions and providing the necessary guidance for your company to improve on a daily basis. And with the goal of improving communication between customer and consultancy, we have a support hotline + 55 11 5501-6557, thus, avoiding intermediated communication.
Your business needs the best support
SAP Enterprise Support: Organizations that require specialized and proactive support 24x7 can count on this alternative to help them manage the complexity of their solutions and optimize the lifecycle of each application. SAP Enterprise Support includes tools, processes, and services that allow the continuous improvement and innovation of operational and business processes, reducing TCO and system downtime, while increasing your efficiency.
- Maintains continuity and optimizes business processes;
- Protects investments and accelerates innovation;
- Reduces the total cost of operation;
- Provides protection for system performance and stability;
- Response to technical interruptions and critical mission support;
- Collaboration throughout the entire lifecycle of the application to ensure the long-term integrity of the systems and operations.